Returns & Exchanges
At XProUSA, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. If your new style isn't the perfect fit, our streamlined process makes returning or exchanging your items quick and effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
